Salary: £24,824 per year
Contract: Permanent, full-time, Monday to Friday
Location: Yorwaste, Thirsk Industrial Park, York Road, Thirsk YO7 3BX
Benefits: 20 days’ holiday, plus bank holidays, pension, store discounts and more
Are you a positive and enthusiastic individual looking for a customer-focused role joining a small and friendly team? We are looking for a pro-active advisor who is confident providing first-class customer service to our customers, with the drive to build positive professional relationships growing business.
“Our people are the key to our success”
You will play a key role in our customers’ journey with Yorwaste, working closely with our multi-disciplined teams across North Yorkshire. You will build on skills learned in a similar administrative or office function, demonstrating understanding of great customer experience, and responding to difficult situations.
Formal qualifications are not essential for this role, however relevant qualifications will be seen as desirable. You will be comfortable and confident using IT software such as Microsoft Office, using different packages to help manage your time effectively, as well as prioritise tasks and workload.
As a strong communicator you will be confident conversing with customers via email and telephone, being able to coach and advise customers in a fast-paced environment, as well as manage complaints constructively to reach a positive outcome.
For further information, please read the full Job Description here.
About Us
Yorwaste is North Yorkshire’s leading waste management company, passionate about supporting community and local environment, while delivering a warm and professional customer experience. We believe in investing in our team and the tools you need to succeed. Currently our sites achieve over 90% recycling rates to help keep North Yorkshire looking beautiful.
Joining us at Yorwaste is more than just a job. We strive to provide our team with a long-term stable career, training and development, and a positive engaging working environment. As an equal opportunity’s employer, alongside our commitment to inclusion and diversity, we take pride in supporting the development of North Yorkshire and its people.
What we can offer
We are offering a salary of £24,824 per year, on a full-time permanent contract. We can offer 20 days’ holiday per year, plus bank holidays, increasing to 25 days’ with 5 years continuing employment.
At Yorwaste you will have access to a company pension as well as benefits and discounts such as a cycle to work scheme and technical equipment scheme. Through our Employee Assistance programme we offer great access to health and wellbeing resources as well as acknowledging and rewarding great health and safety procedure, innovative ideas and recognition for long service with us.
How to Apply
To apply please complete the application form and document upload on this page. We would recommend you upload a CV and short supporting statement. You can also apply by sending these documents in an email to bradley.naylor@northyorks.gov.uk.
If you have further questions at this stage, please call Bradley on 01609 534365 for an informal discussion about the role and the recruitment process.
It is important that your CV includes your full contact details, employment history, any qualifications and explanation of any gaps in employment or experiences. Your supporting statement should outline your motivation for applying and how you meet the criteria for the role.
Interviews may take place throughout the recruitment process, and we reserve the right to remove this vacancy before the proposed deadline in the event of the position being filled, or a high number of applications are received.
Key Dates
Closing date for applications is midnight on Sunday 19th March 2023
Shortlisting will be completed on Tuesday 21st March 2023
Interviews are planned to take place on Wednesday & Thursday, 29th & 30th March 2023 in-person at Thirsk Waste Transfer Station.
Yorwaste is an equal opportunity employer and values diversity. We are committed to equality of opportunity for all staff. We welcome applications from individuals regardless of age, any disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion, or belief.
We will not accept applications from agencies and can only consider applications from individuals with right to work within the UK.
Closing date: 19th March 2023
Yorwaste is North Yorkshire’s leading waste management company, passionate about supporting community and local environment, while delivering a warm and professional customer experience. Our clients range from commercial, local authority and private individuals and with teams across North Yorkshire in over 20 locations.
Joining us at Yorwaste is more than just a job. We strive to provide our team with a long-term stable career, training and development, and a positive engaging working environment. As an equal opportunities employer, alongside our commitment to inclusion and diversity, we take pride in supporting the development of North Yorkshire and its people.
In return, we are offering a salary of £24,824 per year, complete with company benefits, discounts and pension, 20 days annual holiday plus bank holiday entitlements, rising to 25 days with 5 years’ service. This is a permanent role working full-time, 40 hours per week, Monday to Friday based in the Thirsk office.
At Yorwaste you will have access to a company pension as well as benefits and discounts such as a cycle to work scheme and technical equipment scheme. Through our Employee Assistance Programme we offer great access to health and wellbeing resources as well as acknowledging and rewarding great health and safety procedure, innovative ideas and recognition for long service with us.
